HOGAN Manufacturing accept Visa, MasterCard and Discover
cards. All C.O.D. orders require
payment by certified check unless prior arrangements
have been made.
Payments made by certified check or cashiers check can
be shipped on same day received. Personal checks require
10 days to clear, unless prior arrangements have been
made. Shipping costs are not included in our pricing.
Complete rifles and lower receivers must be ordered and
paid for through an FFL dealer of your choice. No
exceptions. Out of state, local Arizona can do direct
All of our custom rifles include the Federal Excise Tax.
Our delivery times are estimated at the time of the
order. We will always try to hold our estimated delivery
times. Under no circumstances will we rush any order.
The quality of our custom rifles will not be
100% satisfaction is always our goal. This does not
cover any gunsmithing or modifications done by anyone
outside our company.
Manufacturing’s firearms warrants to the initial retail purchaser
the HOGAN™ firearm will be free of defects in workmanship and
material for a period of two (2) years from the date of purchase.
Any such defects
of which HOGAN Manufacturing is given written notice within 2 years
from the date of the initial purchase by the initial retail
purchaser will be remedied by HOGAN Manufacturing as provided below.
timely notice from the initial retail purchaser and compliance by
same regarding instructions for return of the firearm, HOGAN
Manufacturing shall have the option of repairing or replacing any
part claimed or found to be defective.
All parts and
labor or replacement at HOGAN Manufacturing’s option shall be
covered. Correction of the claimed condition in this manner shall
constitute fulfillment of all obligations of HOGAN Manufacturing
under this two year limited warranty.
by HOGAN Manufacturing to be unsafe shall not be returned. This two
year limited warranty does not cover any condition determined by
HOGAN Manufacturing to be caused by or arising out of unauthorized
repairs or modifications, negligent or careless use, normal wear and
tear, abuse, failure to properly store or maintain the product,
disassembly beyond the field stripping instructions in the HOGAN
firearm owner’s manual, use of defective or improper ammunition,
corrosion, or neglect.
This two year
limited warranty is exclusive and is in lieu of all or any other
warranties written, oral, expressed or implied. 100% satisfaction is
always our goal, all of our rifles have a 100% satisfaction
guarantee; as long as customer abuse has not created a problem, we
may repair your rifle free of charge. This does not cover any
unauthorized gunsmithing or modifications done by anyone outside our
company, unauthorized modifications will null and void warranty.
If you have a
problem, it is often ammunition related and we can help you over the
phone with any problems or questions you may have. Please feel free
to call us toll free:
1-888-452-0777 or email
To initiate a
warranty claim call HOGAN Manufacturing at our toll free number or
locally 623-463-1939; Monday thru Friday 8am to 3pm (MST time)
within the limited warranty period to receive a RMA number, (return
merchandise authorization). Once you receive an RMA #, you will ship
the firearm prepaid (suggest you insure it) along with a written
description of the difficulty you are having with the firearm and
proof of purchase (including date) to HOGAN Manufacturing c/o
Customer Service Dept. 5625 N. 53rd Avenue Glendale, AZ 85301.
Shipments received without previous authorization will be returned
to download Hogan Guns warranty registration form.
HOGAN MANUFACTURING MAKES NO WARRANTY OF MERCHANTABILITY OR FITNESS
FOR PARTICULAR PURPOSE,
AND HOGAN MANUFACTURING SHALL HAVE NO LIABILITY FOR INCIDENTAL OR
DISCLAIMER OF LIABILITY:
HOGAN Manufacturing disclaims any liability for personal
injury, property damage or economic loss caused in whole or
in part by hand loaded, reloaded, remanufactured or
Under no circumstances will Hogan Manufacturing be liable
for personal injury, property damage or economic loss
resulting from unsafe handling of the firearm, or
unauthorized modifications to the firearm.
The above limited two year warranty and disclaimer of
liability is subject to all applicable laws, some of which
may limit its terms.
FOR COMPLETE FIREARMS AND RELATED ITEMS:
Manufacturing offers a 30 day return policy. If you are not
satisfied and there is nothing wrong with the product, there
is a 25% restocking fee will be charged on all returned
REFUND OR CREDIT FOR ANY FIREARMS THAT HAS BEEN ALTERED IN
ANY WAY. Customer is responsible for shipment charges on
returned product, no credit will be granted for shipping
charges or surcharges. You will need to email
or call us at 623-439-1939, 1-888-452-0777.
RETURN and EXCHANGE POLICY
(Apparel and Merchandise only):
Since all orders are made to
order, apparel and merchandise on returns and exchanges
(different color or size) are subject to 25% restocking fee.
Customer is responsible for returning shipment charges and
re-shipment charges. We must receive the returned apparel
within 7 days of notification. Failure to return apparel
after the due date is subject to full charge amount of
original amount of merchandise including shipping/handling
All product merchandises must be in original re-sellable
condition and has not been used or washed. There are no
exceptions. Customer is responsible for shipment charges on
No returns will be accepted without prior authorization from
us. Any unauthorized return charges will be the sender's
If the apparel/merchandise is defective upon receipt of
order, we will exchange the item at no charge to you
including shipping/handling fees. You must return and ship
the defective item to us.
damaged shipments must be reported immediately to HOGAN
Manufacturing for proper claim handling. Our contact page
has our contact information.
In stock merchandise is generally shipped within 48
hours of order receipt. Products requiring FFL license
will only ship to an FFL dealer address. We will not
ship to a residential or private address. There are no
Products are generally shipped FedEx Ground. FedEx requires
delivery of item to a physical address. FedEx will not
ship to a P.O. Box. We also ship FedEX Next Air* upon
customer’s request. *Item will ship FedEX Next Day Air
only if item is in stock.
All sales are only to United States of America. We
cannot ship any gun parts to any foreign country.
For information on shipping and tracking information,
ALTERATION AND MODIFICATION WARNINGS:
modifying parts is dangerous and will void the warranty. The
HOGAN rifle was manufactured to
perform properly with the original parts
It is your duty to make sure any parts you
buy are made for this rifle and are installed correctly
and that neither the originals nor the
replacements are altered or changed.
is a complex precision tool with many parts that must
relate correctly with other parts in order for proper
and safe operation. Putting a rifle together wrong or
with incorrect or modified parts can result in a damaged
rifle, serious personal injury or death to you and
others through malfunction.
Always have a qualified
gunsmith work on your rifle or at least check any work
by a gunsmith.
Manufacturing is highly sensitive to the
privacy interests of consumers and believes that the protection of those
interests is one of its most significant responsibilities. In acknowledgment
of its obligations,
applicable to information about consumers that it acquires in the course of
Acquisition of Information: We do not acquire any more information about
consumers than is required by law or is otherwise necessary to provide a
high level of service efficiently and securely.
Our Employees and Privacy: We train all of our employees about the
importance of privacy. We give access to information about consumers only to
those employees who require it to perform their jobs.
Security Measures: We make access to privacy-sensitive information subject
to rigorous procedural and technological controls, consistent with legal
requirements and the demands of customer service.
Disclosure to Third Parties: We will provide individually-identifiable
information about consumers to third parties only if we are compelled to do
so by order of a duly-empowered governmental authority, we have the express
permission of the consumer, or it is necessary to process transactions and
provide our services.
Privacy and Our Business Partners: When we make our technology or services
available to business partners, we will not share with them any more
consumer information than is necessary, and we will make every reasonable
effort to assure, by contract or otherwise, that they use our technology and
e-mail to firstname.lastname@example.org
The manufacturer's suggested retail prices and
other specifications and terms stated on this website are
subject to change without notice. While HOGAN Manufacturing attempts to provide accurate information, there may
sometimes be inadvertent inaccuracies.
HOGAN Manufacturing is not responsible for, and reserves the right to
correct, any such inaccuracies.
Price and product
specifications subject to change without notice. Thank you
for choosing HOGAN Guns.